PrepNavigator collects explicit patient SMS consent during the patient intake process, completed by clinical staff at the time of appointment scheduling.
How Consent Appears in the Workflow
Consent is documented with a timestamp in the patient record at time of scheduling.
Process Details
Consent is collected by licensed clinical staff at time of scheduling
Timestamp and staff ID recorded with each consent in the patient record
Patients may opt out at any time by replying STOP to any message
SMS messages contain no Protected Health Information (PHI)
Message frequency varies based on procedure schedule
Standard message and data rates may apply
Sample Messages
PrepNavigator: You have a preparation reminder for your upcoming procedure. View your secure instructions at: https://prepnavigator.ai/PatientPortal - Reply STOP to opt out.
PrepNavigator: Your verification code is 123456. Valid for 10 minutes. Do not share this code.
PrepNavigator: Reminder - please pick up your prescription if you haven't already. View details at: https://prepnavigator.ai/PatientPortal - Reply STOP to opt out.