Prep Navigator

Product tour

What the patient actually sees.

Real screens from the patient portal, on a synthetic patient. The staff console is not on this page — we walk through that with you directly.

Prep progress

A number that moves.

Prep is a sequence of things done over a week, not a single appointment to remember. The portal opens on how far along the patient is, and that figure changes as each step is marked done.

The patient portal home screen showing a colonoscopy five days out on a MoviPrep protocol, with prep progress at 14 percent and a red bar reading just getting started, 86 percent remaining.
Barely begun: 14%, and the bar reads red.
The same portal home screen for a patient on a standard split-dose protocol, with prep progress at 43 percent and an amber bar reading good start, 57 percent remaining.
Underway: 43%, and the bar has turned amber.
The same portal home screen the day before the procedure for a patient on a Sutab protocol, with prep progress at 100 percent, a full green bar, and a message reading all steps completed, you're ready.
Prep started and every step done — ready for tomorrow’s procedure.
  • A single percentage, with what is still outstanding stated in words beside it
  • The bar runs red to amber to green, so a patient who has barely started does not look the same as one who is ready
  • At 100% it says so outright — all steps completed, you're ready — rather than leaving a full bar to be interpreted
  • The prep named on the card is the one that patient was prescribed; the three screens here are on three different protocols
  • Tapping through goes straight to the step that is due next

Prescription pickup and medication holds

What to pick up, and what to stop.

Two things have to be settled before the prep itself begins: everything the patient needs has to be in the house, and anything that has to stop has to stop on the right day. Both arrive as dated steps rather than rules the patient is left to apply themselves.

  • Pickup is a dated step of its own, seven days out, so a pharmacy problem surfaces while there is still time to fix it
  • The adjuncts the office recommends are listed on that same step — here simethicone 320mg and bisacodyl 15mg — so it is one trip, not two
  • Storage is spelled out with them: keep the prep solution somewhere cool and dry until it is used
  • Holds carry the rule and the date it resolves to — hold five days before, so hold by August 30 — with the drug class named alongside it
  • Each hold is dated from that patient's procedure date; two medications on the same patient can stop on different days
A prep instructions screen showing a highlighted card to hold Clopidogrel, tagged antiplatelet, marked as the next step, with hold five days before and a hold date of August 30, above a completed prescription-pickup step that lists the over-the-counter items the office recommends: simethicone 320mg and bisacodyl 15mg.

When there is nothing to hold

Silence is not an instruction.

Most patients have no medication to stop. Telling them so, in the same place a hold would have appeared, closes off the question before it is asked.

  • Stated as plainly as a hold is, rather than left as an absence the patient has to interpret
  • Sits in the same position in the timeline, so nothing looks missing
  • The instruction is explicit: continue all medications as prescribed
A prep instructions screen showing a green card reading no medications to hold, continue all your medications as prescribed, followed by the dated prep milestones.

Prep assistant

Asked at 3pm, answered at 3pm.

The assistant already knows which preparation the patient is on and which holds their timeline carries, so the answer it gives is theirs rather than a paragraph from a generic prep sheet.

  • Answers against the protocol that patient is on, not a generic prep sheet
  • Gives the medication, the date, and the interval behind it — stop Clopidogrel today, five days before the procedure
  • Carries the disclaimer above every conversation: preparation guidance only, not a substitute for medical advice
  • Sends anything beyond prep — other medications, urgent concerns — to the care team or to 911
The in-app AI prep assistant answering the question what medication do I need to hold and when, replying that Clopidogrel must be stopped today, Sunday, August 30, 2026, which is five days before the procedure, and directing questions about other medications to the care team.

When a step is missed

The system notices first.

A step that comes due and is not marked done does not simply sit there. The patient gets an email that names what is outstanding, with the same progress the portal is showing.

  • Sent because a step came due and was not marked done, not on a fixed drip schedule
  • Names the step that is outstanding in the subject line, where it is read
  • Repeats the same progress the portal shows, so the two never disagree
An inbox showing an email from Prep Navigator at 6:00 AM, subject line urgent, your procedure may be affected, prescription not picked up.

Not on this page

The half your staff uses.

Everything above is what the patient holds. The console your schedulers and nurses work in is the other half, and it is worth seeing against your own protocols rather than a screenshot of ours:

  • The day's schedule and the roster of patients still short of ready
  • Protocol configuration — your preps, your instructions, your hold rules
  • Medication-hold rules, clearances and the exceptions your practice makes
  • Questions patients have sent in, and what was answered
  • Email, SMS and reminder logs, and the audit trail behind them
  • OAS CAHPS survey collection and the reports your center runs on all of it

See how Prep Navigator fits your practice

Built by a practicing gastroenterologist for his own prep workflow.