Common Challenges

We Solve Real Problems

Prep Navigator addresses the most common challenges in colonoscopy and endoscopy preparation

Problem

Poor prep quality leads to rescheduling

Solution

Interactive checklists and AI guidance help patients prepare correctly

Problem

Patients forget critical prep steps

Solution

Automated reminders at key milestones keep patients on track

Problem

After-hours patient questions go unanswered

Solution

24/7 AI chatbot provides instant, protocol-specific answers

Problem

High no-show rates waste resources

Solution

Reminders at each prep milestone so patients don't lose track of the schedule.

Features

Everything You Need

Comprehensive tools for modern endoscopy centers

Prep Timeline

Builds each patient's prep schedule backwards from their procedure date, with every milestone dated

Dated prep milestones
Protocol-driven timing
Medication hold windows
Digital Instructions

Personalized prep instructions delivered via email with interactive checklists

English, more languages coming
Easy-to-follow steps
Print-friendly format
AI Assistant

24/7 AI chatbot provides instant answers to patient questions about their prep

Instant responses
Protocol-specific answers
Available 24/7
Patient Messaging

Staff can send patients an email or text update from the staff console, alongside the automated reminders

Email and text
Sent from the staff console
Message logs
Automated Reminders

Email and text reminders at key prep milestones, from two weeks out to the day before

Email + SMS
Prescription pickup nudges
SMS Notifications

Text messages for prep reminders, sign-in codes and staff updates

Prep reminders
Sign-in codes
Reply STOP to opt out
HIPAA-ready

AES-256 encryption at rest and in transit, audit logging of PHI access, and role-based access scoped to your center

AES-256 encryption at rest and in transit
Audit logging
Role-based access
Analytics Dashboard

Insight into prep quality and completion across your patient list

Quality metrics
Completion tracking
Insurance Information

CPT code references so patients can look up their procedure codes before calling their insurer

Procedure code lookup
Cost conversation starter